NEVER ordering from vai.com again!

This is the forum for all Steve Vai-related discussion including Steve's albums, videos, performances and frequently asked questions.
Message
Author
Mitch-Meister
Member
Member
Posts: 20
Joined: Wed May 16, 2007 2:44 pm
Location: Dublin.EIRE
Contact:

NEVER ordering from vai.com again!

#1 Post by Mitch-Meister » Tue Sep 18, 2007 11:00 am

I am seriously pissed off as i just got in the post a bill from fedex for 35 euro{48 dollars} for taxes for the sound theories t shirt bundle that i ordered in july! In ALL the years i have ordered merchandise from websites in the usa i have NEVER been charged anything like that! with the shipping price ridiculously expensive i would of thought the items would arrive in like 2 days it took like 2-3 weeks! so for a t shirt and cd i paid over 100 dollars! how ridiculous is that! i dont know if anyone here has anything to do with shipping or taxes but you've just lost a customer!

Zeds.Ded
Member
Member
Posts: 1425
Joined: Wed Aug 16, 2006 1:52 pm
Location: Ireland

#2 Post by Zeds.Ded » Tue Sep 18, 2007 11:09 am

nope. the order goes through a website or company called Seenon, they are to blame, not Vai.com or anyone from Vai.com

bancika
Member
Member
Posts: 861
Joined: Sat Sep 03, 2005 3:36 pm
Location: Serbia
Contact:

#3 Post by bancika » Tue Sep 18, 2007 11:41 am

yeah, they look like amateurs to me. Remember sound theories pre-sale when they postponed release for a few days because they didn't know how much time it will take for them to stick m&g passes...c'mon :lol:

User avatar
Big Bad Bill
Member
Member
Posts: 4071
Joined: Tue Apr 15, 2003 12:40 am
Location: Honley UK

#4 Post by Big Bad Bill » Tue Sep 18, 2007 1:42 pm

I have to say that I ordered the DVD via Amazon.com rather than Seenon because of all the negative posts I read on this board.

User avatar
Leanne_777
Member
Member
Posts: 631
Joined: Sat Feb 19, 2005 9:31 am
Location: Ireland

#5 Post by Leanne_777 » Tue Sep 18, 2007 1:43 pm

I;ve ordered from Vai.com numerous times, going through seenon but mostly Bandmerch. I've had nothing but good experiences with Bandmerch, not just with Steve'e merch either. I have a strong suspicion that seenon charged my card more than once, I'm getting my bank to check this though.

User avatar
pjaydee
Member
Member
Posts: 239
Joined: Fri Jun 15, 2007 1:21 pm
Location: Ultra World

#6 Post by pjaydee » Tue Sep 18, 2007 2:05 pm

I have to say they were great when i ordered well packed fast delivery...sorry to be the exception but thats the truth.

lespaulplus
Member
Member
Posts: 262
Joined: Mon Jul 05, 2004 4:38 am

#7 Post by lespaulplus » Wed Sep 19, 2007 12:34 am

Yes, those guys apply VERY expensive shipping rates. That's why I do not buy anything from them. Did it once and most probably won't repeat.
Zeds.Ded wrote:nope. the order goes through a website or company called Seenon, they are to blame, not Vai.com or anyone from Vai.com
wrong. Vai pays those guys to do the job. If people complains here maybe Vai decide to use a different company and I will be more than happy.

User avatar
chlamy
Member
Member
Posts: 94
Joined: Wed Apr 16, 2003 11:14 pm
Location: Paris, France

#8 Post by chlamy » Wed Sep 19, 2007 2:05 am

I also got a surcharge of 25 euros tax ... (to add to the allready extremely igh shipping cost) ...

User avatar
Big Bad Bill
Member
Member
Posts: 4071
Joined: Tue Apr 15, 2003 12:40 am
Location: Honley UK

#9 Post by Big Bad Bill » Wed Sep 19, 2007 4:28 am

lespaulplus wrote:Yes, those guys apply VERY expensive shipping rates.
Indeed- I was expecting my CD to be hand delivered by a Vestal virgin wearing Britney's spangly bikini, riding on a white virgin stallion whilst celestial trumpeters heralded the CDs arrival. But it was delivered by old Bob the postman, and he smelled a bit of sweat on that day.

Mitch-Meister
Member
Member
Posts: 20
Joined: Wed May 16, 2007 2:44 pm
Location: Dublin.EIRE
Contact:

#10 Post by Mitch-Meister » Wed Sep 19, 2007 10:50 am

Big Bad Bill wrote:
lespaulplus wrote:Yes, those guys apply VERY expensive shipping rates.
Indeed- I was expecting my CD to be hand delivered by a Vestal virgin wearing Britney's spangly bikini, riding on a white virgin stallion whilst celestial trumpeters heralded the CDs arrival. But it was delivered by old Bob the postman, and he smelled a bit of sweat on that day.
hahah :lol: you put a smile on my face man! takes my mind off what i spent!

sonny sixshooter
Member
Member
Posts: 558
Joined: Fri Apr 09, 2004 10:32 am
Location: Denmark
Contact:

#11 Post by sonny sixshooter » Sat Sep 22, 2007 6:23 am

It is indeed a very good cd. However, the delivery rates and speed (or lack of same) with which is was delivered, leaves much to be desired. If I should ever spend that much money on a cd again, I would expect it to be gold plated.

I have never experienced problems ordering from Vai.com before, so I take it the problem is with Seenon and Fedex. My opinion of these can be Seenon my ass!
Last edited by sonny sixshooter on Sun Sep 23, 2007 7:05 am, edited 1 time in total.

User avatar
brentm
Member
Member
Posts: 857
Joined: Mon May 30, 2005 7:14 am
Location: Seattle, WA
Contact:

#12 Post by brentm » Sat Sep 22, 2007 6:52 am

never say never

mr_vai777
Member
Member
Posts: 366
Joined: Thu Jun 16, 2005 10:34 am
Location: Swindon, United Kingdom
Contact:

#13 Post by mr_vai777 » Sun Sep 23, 2007 3:18 am

none of the problems are the fault of vai.com so i dont believe thats who you should be mad at.

Mitch-Meister
Member
Member
Posts: 20
Joined: Wed May 16, 2007 2:44 pm
Location: Dublin.EIRE
Contact:

#14 Post by Mitch-Meister » Sun Sep 23, 2007 6:35 pm

look someone is obviously incharge of who ships the merchandise and they need to get a new company to do it!

lucky7
Member
Member
Posts: 253
Joined: Mon Jul 14, 2003 1:25 pm
Location: Melbourne, Australia

#15 Post by lucky7 » Tue Sep 25, 2007 11:38 pm

Just remember, we're on the other side of the world! :)
Of course we will incur extra charges, if we want it so bad, we
soon forget the excess and the drama involved to get it.
Hey this is Vai after all! :)
I won't even go into my drama with the secret jewel box......
but now all forgotten!:D 8)

Post Reply