Hey Mikey, do you have anything to do with the buying site for the 'Box?
I was filling out the online order form and noticed that the 'State' box only allows five characters, which is great for people in the US where state names are abbreviated to two letters, but for those of us outside the US where states become counties, like here in the UK, for example, we have many counties with names longer than five characters.
Sorry, it's the little things that bug me the most, but hey, if I'm spending $85 I want to be sure that when my purchase finally makes it across the Atlantic, it actually gets to me.
Also, the cards accepted - VISA/Mastercard/American Express - are those Credit card only, or could I use my VISA Debit Card? I sure hope so, because a lot of us want the Secret Jewel box and a lot of us don't have credit cards.
Thanks for your note.
The Vai.com Online Store is managed by Music Today - and they do online stores for many artists. I'm sorry about the "State" field - and I understand your frustration. I'm originally from Australia, so I know the things non-US residents are up against sometimes when they order online.
I can say that many non-US fans (particularly in the UK) have bought the box set without any problem, so perhaps that might re-assure you.
Regarding your Visa debit card: I think that given the fact that this card has the VISA mark on it, means that it can be used like a VISA. So you should be fine using that. If there was a problem with your order for any reason, Music Today would contact you.
I do have a suggestion if you're still concerned. Email firstname.lastname@example.org
with the subject line "Steve Vai : Band Store" and address your concerns there. Music Today are very good at responding to customer concerns, and may alter their purchase forms based on international feedback.
For those who are interested in purchasing the Jewel Box and CDs and don't have a credit card: I'm going to look into a way we can cater to you. I can't make any promises, but I'll certainly do my best.