NEVER ordering from vai.com again!

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Mitch-Meister
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I am seriously pissed off as i just got in the post a bill from fedex for 35 euro{48 dollars} for taxes for the sound theories t shirt bundle that i ordered in july! In ALL the years i have ordered merchandise from websites in the usa i have NEVER been charged anything like that! with the shipping price ridiculously expensive i would of thought the items would arrive in like 2 days it took like 2-3 weeks! so for a t shirt and cd i paid over 100 dollars! how ridiculous is that! i dont know if anyone here has anything to do with shipping or taxes but you've just lost a customer!
Zeds.Ded
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nope. the order goes through a website or company called Seenon, they are to blame, not Vai.com or anyone from Vai.com
bancika
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yeah, they look like amateurs to me. Remember sound theories pre-sale when they postponed release for a few days because they didn't know how much time it will take for them to stick m&g passes...c'mon :lol:
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Big Bad Bill
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I have to say that I ordered the DVD via Amazon.com rather than Seenon because of all the negative posts I read on this board.
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Leanne_777
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I;ve ordered from Vai.com numerous times, going through seenon but mostly Bandmerch. I've had nothing but good experiences with Bandmerch, not just with Steve'e merch either. I have a strong suspicion that seenon charged my card more than once, I'm getting my bank to check this though.
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pjaydee
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I have to say they were great when i ordered well packed fast delivery...sorry to be the exception but thats the truth.
lespaulplus
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Yes, those guys apply VERY expensive shipping rates. That's why I do not buy anything from them. Did it once and most probably won't repeat.
Zeds.Ded wrote:nope. the order goes through a website or company called Seenon, they are to blame, not Vai.com or anyone from Vai.com
wrong. Vai pays those guys to do the job. If people complains here maybe Vai decide to use a different company and I will be more than happy.
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chlamy
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I also got a surcharge of 25 euros tax ... (to add to the allready extremely igh shipping cost) ...
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Big Bad Bill
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lespaulplus wrote:Yes, those guys apply VERY expensive shipping rates.
Indeed- I was expecting my CD to be hand delivered by a Vestal virgin wearing Britney's spangly bikini, riding on a white virgin stallion whilst celestial trumpeters heralded the CDs arrival. But it was delivered by old Bob the postman, and he smelled a bit of sweat on that day.
Mitch-Meister
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Big Bad Bill wrote:
lespaulplus wrote:Yes, those guys apply VERY expensive shipping rates.
Indeed- I was expecting my CD to be hand delivered by a Vestal virgin wearing Britney's spangly bikini, riding on a white virgin stallion whilst celestial trumpeters heralded the CDs arrival. But it was delivered by old Bob the postman, and he smelled a bit of sweat on that day.
hahah :lol: you put a smile on my face man! takes my mind off what i spent!
sonny sixshooter
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It is indeed a very good cd. However, the delivery rates and speed (or lack of same) with which is was delivered, leaves much to be desired. If I should ever spend that much money on a cd again, I would expect it to be gold plated.

I have never experienced problems ordering from Vai.com before, so I take it the problem is with Seenon and Fedex. My opinion of these can be Seenon my ass!
Last edited by sonny sixshooter on Sun Sep 23, 2007 7:05 am, edited 1 time in total.
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brentm
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never say never
mr_vai777
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none of the problems are the fault of vai.com so i dont believe thats who you should be mad at.
Mitch-Meister
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look someone is obviously incharge of who ships the merchandise and they need to get a new company to do it!
lucky7
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Just remember, we're on the other side of the world! :)
Of course we will incur extra charges, if we want it so bad, we
soon forget the excess and the drama involved to get it.
Hey this is Vai after all! :)
I won't even go into my drama with the secret jewel box......
but now all forgotten!:D 8)
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