Vai.com > The EVO Experience 2009

The EVO Premium Experience is an exclusive and very special opportunity we are offering to our loyal Vai.com visitors. The EVO Premium Experience has been a huge success on Steve's tours and garnered countless rave reviews from fans. We are now bringing EVO back to benefit Hollywood Arts at the Steve Vai Live In Minneapolis - Where The Wild Things Are DVD Premiere! The package allows you the exciting opportunity to ask Steve questions in an intimate group discussion. Availability is limited - so be aware that they will sell quickly once we put them on sale. The entire EVO Premium Experience package includes:

One non-transferrable ticket to the premiere
An intimate pre-show group Q&A/Discussion session with Steve
A special collectable EVO laminate that allows early entry into the venue.
A special limited edition poster
An advance copy of Steve's new DVD Live In Minneapolis - Where The Wild Things Are
An advance copy of Steve's new CD Live In Minneapolis - Where The Wild Things Are
A special Steve Vai Signature Guitar Pick

EVO Premium Experience tickets only available through the Vai.com EVO Tickets Store. Ticket sales begin Friday, August 14th at 5:00 P.M. Pacific Time. Tickets are $199 each.

ALL PROCEEDS FROM EVO SALES WILL BENEFIT HOLLYWOOD ARTS.
Hollywood Arts is an arts academy that provides creative and commercial art instruction to homeless and at-risk youth. For more information on Hollywood Arts visit www.hollywoodarts.org

The Premium package items (ticket, laminate, poster, pick, DVD and CD) will be given to you on the afternoon of the show. If you purchase the package, you will need to arrive at the venue at 3:00pm (15:00h) IMPORTANT: You should also keep checking the Vai.com News page for updates and information on the EVO Experience in case you do not receive an email or it is blocked by spam filters you may have installed.

Here are some important things you should know about the EVO package - please read carefully:

You will need to come to the venue early - at 3:00pm (15:00) on the day of the show. When you come to the venue, you MUST bring photo ID, and a printout of your purchase confirmation email for the EVO package.

You should eat something before you arrive at the venue. Sometimes the EVO Experience goes right up until doors open, and there may not be time for you to leave the venue between EVO and doors opening. Some fans bring energy bars and sports drinks with them for energy. This is highly recommended.

GENERAL POLICIES

NO video cameras
NO recording devices
NO flash photography*
All sales are final
Passes are NOT transferrable
Persons who appear drunk or intoxicated will be denied entry
You may be filmed while taking part in the Q&A part of the Experience. This footage may or may not be used in future release(s). By taking part in the EVO Premium Experience, you understand this and grant us permission to use your likeness in said releases.
We reserve the right to refuse entry to anyone.

AGE POLICIES

NO babes in arms
No children under 12
Children 12-15 will need to be accompanied by an adult, and that person will also need to buy an EVO ticket.

TICKET SALES POLICIES

Ticket Prices:
EVO Premium Experience tickets for this event are USD $199.00

All Sales Are Final:
There are no cancellations or exchanges and all sales are final.

Event Postponement:
If an event is rescheduled, your tickets will be good for the rescheduled performance. If an event is completely canceled, please see below.

Event Cancellation:
If an event is completely cancelled, a refund will be issued less a handling fee if the tickets are returned within 30 days of the event of cancellation. Tickets should be shipped back to Music Today. Please ship tickets in a manner that requires a signature for delivery. Refunds will be credited towards the account used for the purchase.

Shipping:
We will not be shipping tickets. Instead, your ticket will be given to you along with your EVO Premium Experience laminate and souvenier/merch bag on the evening of the show when you line up.

Packages Are Non-Transferrable:
Packages/tickets may not be resold whole or in part for any reason. We reserve the right to cancel packages/tickets of anyone who is found to be selling their package/ticket in whole or part - especially on Ebay.

FREQUENTLY ASKED QUESTIONS

Is there preferred seating for EVO Premium Experience ticket holders?
Yes - all tickets sold in our pre-sale for seated venues are preferred. Your tickets will be given to you on the night of the show. What if the venue is General Admission? Where possible, EVO Premium Experience ticket holders will be allowed into the venue before everyone else - so you will be able to stake out a good position in the venue before the general public is let in.

Do I need to arrive early?
Yes. You will need to arrive at the venue at 3:00pm (15:00h). Please be on time.

What do I need to bring with me in order to collect my EVO passes?
You will need to bring valid photo ID, and a printout of your MusicToday purchase confirmation email.

When will I actually receive the tickets?
You will be given the tickets along with your EVO laminate and merch bag on the day of the event.

Do you ship tickets for international orders?
No - all tickets will be given to you when you arrive.

Can I resell my EVO passes?
No. The original purchaser must show identification. Substitutions will not be allowed into the venue.

How do I cancel if I can't attend?
We dont accept cancellations.

If I sell them to someone else, how does Will-call/ticket window pick-up work?
Packages/tickets are non-transferable.

Is flash photography OK?
No flash photography is allowed. Video cameras will not be allowed at any time. People using digital cameras to shoot MPG movies may have their cameras confiscated.

Can I take video/recording of the Q&A and film screening?
NO. Anyone bringing in a video camera or any recording equipment will be ejected from the venue. See above regarding using digital cameras to shoot MPEG video.

Does the EVO package get me backstage?
NO. The backstage area is strictly for band and crew only.

Can Steve autograph my guitar, CD etc etc?
Steve is happy to autograph CDs, vinyl, books and guitars, however you are responsible for the items you bring to the venue. We are not responsible for any lost, stolen or damaged items. Some venues may not let you bring in large items such as guitars. Check with the venue first! You should only bring a couple of items AT MOST. DO NOT bring your entire collection with you.

When will I receive the merchandise in the package?
You will receive the merchandise in the package, along with your EVO laminate and ticket on the day of the event.

Can I give Steve a copy of my demo CD?
No. While Steve is very supporting of upcoming artists, he cannot accept your demo CDs while he is on tour. It is too much for him to carry on the road, as by the end of most tours he ends up with hundreds of them. Keep them at home as they will only be lost or forgotten on the road.

If you have further questions, please visit a special thread we have set up on the Vai.com Message Boards. We will endeavor to answer any questions you have there. We will update this page with your questions too. Also note that we reserve the right to amend and adjust these rules at our discretion.

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